Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Prem Tamang
Prem Tamang
2026-10-07
I had a wonderful experience with Loan Factory throughout my home-buying process. As a homebuyer, I truly appreciated the professionalism, patience, and support from my loan officer and the entire team. They were always available to answer my questions, explain every step clearly, and guide me through the mortgage process. Their dedication and excellent customer service made everything much easier and less stressful. I sincerely appreciate all their hard work and support in helping me purchase my home. I highly recommend Loan Factory to anyone looking for a reliable and trustworthy mortgage lender. Thank you so much!
Ly Nguyen
Ly Nguyen
2026-10-07
Thank you for your assistance.
Gourav Badwal
Gourav Badwal
2026-10-07
I’ve worked with Don, Nami, and Pattrick on several of my property loans now, and they’ve been amazing every single time. Don is always quick to send pre-approvals when I need them, and Nami communicates consistently throughout the process, keeping everything on track. They’re both efficient, reliable, and make the entire lending process stress-free. Highly recommend working with them if you want a smooth, professional experience.
jolly dang
jolly dang
2026-10-07
Doxa Mensah
Doxa Mensah
2026-10-06
We are so glad we went with Johnson to buy our home. He is thoughtful and very transparent about the whole process! He is a great realtor!
Lucious Wong
Lucious Wong
2026-10-06
Cảm ơn Will, Don và team đã hổ trợ nhiệt tình trong suốt quá trình loan.😁 (Translated by Google) Thank you Will, Don, and the team for your enthusiastic support throughout the loan process. 😁
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.
READ MORE